Most problems are explained in ⋮ → Activity log.

10.7ms
Guitar
ASIO/Focusrite USB ASIO
Output
Mono
Backing track
Loopback/Spotify
Output
L
R
FX Module
FX Module · 2 effects · 2.0 ms
Input
Output
In L
In R
Out L
Out R
Amp SimWet 100% - drag or scroll to adjust, double-click for 100%
ReverbWet 100% - drag or scroll to adjust, double-click for 100%
Practice mix
Gain -4.0 dB
Input
Output
In 1
Out 1
In 2
Out 2
In 3
Out 3
In 4
Out 4
In 5
Out 5
-4.0 dB
Headphones L
ASIO/Focusrite USB ASIO
Input
Mono
Headphones R
ASIO/Focusrite USB ASIO
Input
Mono
ProblemFix
No soundFollow the meters: a still input meter is the wrong channel or source; a still output meter is a missing wire, a muted Volume Knob or a Switcher set that is off
Sound in one earAn ASIO channel is mono - wire both the left and the right output node
DAW audio is slow and low-pitched, or fast and highThe DAW's sample rate differs from Routling's. In the DAW's audio settings, pick the rate shown in Routling's device menu (Virtual ASIO)
CracklingRaise the buffer size in the toolbar. Only a Windows device crackling? Raise Preferences → Devices → Secondary Device Buffer and reconnect it
No ASIO Channels in the menuNo ASIO driver is installed. Install your interface's driver, then right-click → Refresh Devices
"Failed to open device"Another app holds the ASIO interface. Close it and try again; Routling keeps running on the built-in clock meanwhile
A device disappearedIts node waits as a placeholder and reconnects when the device returns. Refresh Devices forces a rescan
No Routling I/O folderThe WDM driver is not installed - run the installer with it selected
No network streamsSet the network to Private in Windows on both PCs; check Announce this PC's streams on the sender and the same Discovery port on both. Over a VPN, add the PC under Remote PCs
Network audio drops outPreferences → Network → Latency → Safe
A plugin will not loadIt must be a 64-bit VST2 or VST3. Routling shows a dialog with the reason
"An audio driver crashed" / "Routling closed unexpectedly"A driver crashed or froze. Routling recovers and starts empty that launch so it cannot crash again. Update or reinstall the driver it names
A session will not loadLoading needs Pro (Preferences → License). Saved files are never deleted